Retrieving Your Password or Member Name

[vc_row padding_top=”0px” padding_bottom=”0px”][vc_column fade_animation_offset=”45px” width=”1/1″]

Retrieving Your Password or Member Name

If you forget your password or member name, you have to option to retrieve this information from the Login screen.

 

[/vc_column][/vc_row][vc_row padding_top=”0px” padding_bottom=”0px”][vc_column fade_animation_offset=”45px” width=”2/3″]

1. Click on Forgot Password or Member Name

[/vc_column][vc_column fade_animation_offset=”45px” width=”1/3″][/vc_column][/vc_row][vc_row padding_top=”0px” padding_bottom=”0px”][vc_column fade_animation_offset=”45px” width=”2/3″]

2. You will then be prompted to provide your member name or the email address that is on your TurboSquid account.

[/vc_column][vc_column fade_animation_offset=”45px” width=”1/3″][/vc_column][/vc_row][vc_row padding_top=”0px” padding_bottom=”0px”][vc_column fade_animation_offset=”45px” width=”2/3″]

3. After you click on Retrieve Login Info, you will receive an email from us with your User Login and a temporary password.

PLEASE NOTE: The password is only good for one log in, so once you log into TurboSquid with the temporary password, be sure to immediately change your password.

[/vc_column][vc_column fade_animation_offset=”45px” width=”1/3″][/vc_column][/vc_row][vc_row padding_top=”0px” padding_bottom=”0px”][vc_column fade_animation_offset=”45px” width=”1/1″]

Changing Your Password

[/vc_column][/vc_row][vc_row padding_top=”0px” padding_bottom=”0px”][vc_column fade_animation_offset=”45px” width=”2/3″]

1. To change your password, select My Account in the account pulldown on the navigation bar.

[/vc_column][vc_column fade_animation_offset=”45px” width=”1/3″][/vc_column][/vc_row][vc_row padding_top=”0px” padding_bottom=”0px”][vc_column fade_animation_offset=”45px” width=”2/3″]

2. You would then click on Edit Account which will take you to a screen that will allow you to change your password.

[/vc_column][vc_column fade_animation_offset=”45px” width=”1/3″][/vc_column][/vc_row]